FAQs

Do you ship in discreet packaging?
Yes. All orders are packaged discreetly with no indication of the contents or store name on the outside.

Do you ship internationally?
Yes, we deliver to many countries worldwide, subject to local laws and shipping restrictions.

How long does delivery take?
Most orders arrive within 3–15 business days, depending on your location.

Can I track my order?
Yes. A tracking number is emailed once your order has been dispatched.

Can I return my purchase?
For hygiene reasons, opened or used intimate products cannot be returned. If your item is damaged or incorrect upon arrival, please contact us within 48 hours of delivery.

What payment methods do you accept?
We accept major credit and debit cards, along with other secure payment methods displayed during checkout.

How can I contact customer support?
You can reach us anytime at support@sexpic.shop, and we'll respond within one business day.